The Zales Difference – Our Warranty, Commitment and Policies | Zales Outlet
Like its sister store Zales, Zales Outlet has the expertise, knowledge and ability to bring you the best fine jewelry at exceptional values.
Zalesoutlet.com offers free expedited shipping everyday on any order of $199 minimum.
Order online at ZalesOutlet.com and your order will ship FREE if you pick it up at your local store.
If for any reason you are dissatisfied with your purchase, you may return your item within 30 days from the purchase (shipment) date and exchanges within 60 days of the purchase (shipment) date for jewelry, and within 30 days from the purchase (shipment) date for watches.
Zales Outlet operates over 125 stores in premiere outlet malls and shopping centers across the U.S. and Puerto Rico.
Zales Outlet accepts all major credit cards, including the Zales Credit Card.
You may also use PayPal for online purchases.
If at any time you wish to upgrade your diamond ring, we will let you put the original purchase price towards your new diamond.
Zales Outlet is part of the Signet family of fine jewelers.
Signet is leading efforts for the continuous improvement in the integrity of the global jewelry supply chain, through its own corporate social responsibility initiatives, and its active role as the industry leader.
Need a clasp repaired, a stone replaced or rhodium re-dip? All our stores accept these repairs and more.