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Your Big Moment
Our Expertise
Let a certified jewelry expert make shopping easy.
Always free, friendly and fun. Let's go!
CERTIFIED JEWELRY EXPERTS
Our trained and certified diamontologists are industry-recognized pros. They will help you with solid advice and tips you can trust when you're:
  • Buying gifts
  • Seeking a specific style
  • Pairing with existing jewelry
  • Designing a custom piece
HELP ONLINE
One-on-one help whenever it works for you. We have many ways to meet with a pro. You can:
100%
of our Jewelry Experts are GSI certified
91%
average satisfaction score from customers who consulted an expert
300k+
guests trust us with their jewelry needs every year
READY TO CONNECT WITH A JEWELRY EXPERT?

START A CHAT

Immediate help shopping, designing,
and finding the perfect jewelry.

BOOK AN APPOINTMENT

Choose a time to meet with an
expert virtually.

CALL US

An expert can help you narrow down options
and find the perfect jewelry.

Chat Hours:
Monday to Friday: 8 AM — 1 AM ET
Saturday: 10 AM — 10 PM ET
Sunday: 12 PM — 9 PM ET
Call Hours:
Monday to Friday: 9 AM — 10 PM ET
Saturday: 12 PM — 10 PM ET
Sunday: 12 PM — 9 PM ET
*Times subject to change due to Holiday hours.

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