Zales Outlet In-Store Services | Zales Outlet
Other Services
Return and Exchange Policy
Returns and exchanges are permitted within 30 days from the purchase date for jewelry, and within 30 days from the purchase date for watches.
Cleaning and Repairs
Zales offers FREE jewelry cleaning and inspection any time. Zales stores also offer repair services for most jewelry styles, regardless of where you purchased your item. Learn more about
Special In-Store Events
These might include remount or restyle events, diamond trade-up events or even special celebrity guest appearances. To receive notifications for in-store events and more, subscribe to receive our emails today.
In Store Ordering
Our Jewelry Consultants are happy to assist you if you have any questions or need help making an online purchase. Your in-store online purchase can be shipped directly to your home or shipped for FREE to your local retail store location.
Get it Fast! Buy Online, Pick Up In Store
To see if an item is in stock and available for this service, click Get It Fast on the product page and enter your zip code. If the item is available at a store near you, you can purchase online and it will be available for pick up within 24 hours.
