Skip to Content Skip to Navigation

About Zales Outlet

Zales and Zales Outlet are among the most recognized names in fine jewelry. Zales Outlet has more than 125 stores in premier outlet malls and neighborhood shopping centers throughout the United States and Puerto Rico.

Zales Outlet carries a unique selection of quality jewelry, including famous-maker watches, certified diamond engagement rings and on-trend fashion jewelry. You will also find a variety of designer collections that are exclusive to Zales Outlet, as well as close-out and discontinued styles at special value pricing.

Jewelry Assortment

In addition to quality selections of bridal sets, solitaires, anniversary bands, and the newest fashion trends in jewelry, Zales Outlet also features fine jewelry closeouts and name brand watches.

Return and Exchange Policy

Zales Outlet honors the same exceptional Guest Return and Exchange Policy as Zales.

If for any reason you are dissatisfied with your purchase, you may return your item based on our Return and Exchange Policy. Returns and exchanges are permitted within 60 days from the purchase date for jewelry; and within 30 days from the purchase date for watches.

Store Locations

Zales Outlet has over 125 stores located in premier outlet malls and neighborhood shopping centers throughout the U.S. and Puerto Rico.

Jewelry Repair Services

Zales Outlet offers a full line of jewelry repair services in-store such as ring sizing, prong retipping, stone replacement, buffing & polishing, chain repair, and most jewelry repair and maintenance services.

Payment Plans

When you purchase in-store, Zales Outlet offers 90-days same as cash. In stores and online, we offer various extended payment plans when you use your Zales Credit Card®. Zales Outlet also accepts PayPal for online purchases.


Zales Outlet accepts all major credit cards and The Zales Credit Card®. You may also use PayPal to pay for purchases online.

Sales Assistance

Zales Outlet employs knowledgeable Jewelry Consultants, many of whom are certified diamond specialists.

Diamond Commitment

Any diamond purchase of $200 or more is covered by our Lifetime Diamond Commitment. Certain inspection requirements and restrictions apply.

Jewelry Protection Plan/Watch Protection Plan

Zales Outlet offers a Lifetime Jewelry Protection Plan for sale in-stores.