Contact Zales Outlet
We welcome your questions, comment and concerns. You can email the Guest Services Team by completing and submitting the form below
You can generally expect a reply to your email within one (1) business day.
You can contact us by calling 1‐800‐311‐5393. Our Guest Services Contact Center hours are Monday through Friday, 8:00 AM–8:00 PM CT, Saturday and Sunday, 9:00 AM–6:00 PM CT.
Contact Us via U.S. Mail
You can also contact us via regular U.S. mail:
P.O. Box 152777
Irving, Texas 75015