Extended Service Agreements
This plan covers merchandise that can have repair work done such as engagement rings and gold jewelry.
Precious, sentimental and valuable — from life-changing moments to cherished family traditions, jewelry is uniquely personal. Nothing quite compares to the “forever” attachment jewelry can create. But daily wear and tear and contact with lotions or cleaning products can loosen diamonds and gemstones, bend prongs and wear down mountings. It happens over time and often without visible warning.
Lifetime Jewelry Protection Plan
Consider the Savings
Over the lifetime of your jewelry, costs for repairing, resizing, refurbishingand other services can add up. When you purchase the Zales LifetimeJewelry Protection Plan, your jewelry is covered for life.†
The Zales Lifetime Jewelry Protection Plan makes it easy to keep your jewelry beautiful, clean, strong and worry-free.
- Ring sizing — right-size the ring to ensure the best comfort and fit
- Prong/Stone tightening — use existing metal to tighten the stone in a non-prong setting
- Stone resetting — reset diamonds and gemstones into an existing setting
- Repair damaged setting — repair the part of the jewelry that includes only the central gem, typically the “head” and “shoulders” of a ring
- Refinish and polish — properly clean the jewelry and polish to restore the beautiful luster
- Repair damaged earring backs — repair or replacement of earring back and post
- Repair clasp — repair of the spring-loaded round jewelry clasp
- Re-tip prongs — rebuilding of damaged or worn prongs
- Rhodium finish — ring is dipped in rhodium for a crisp, extra shiny look
|If Your Jewelry Costs:||LJPP Purchase Price is:|
One Year Extended Service Agreement
The Zales One Year Extended Service Agreement is an optional one-year replacement plan designed for select non-repairable merchandise such as beads that’s not eligible for our Lifetime Jewelry Protection Plan.
- If the merchandise fails as a result of normal wear and tear or because of a defect in materials or workmanship, we will replace it. It also covers rings made from a material that cannot be resized. So if your finger changes size, we'll replace it with a ring that fits.
- The replacement merchandise we provide you under this Plan will be new merchandise, with equal or similar features and functionality. It may not necessarily be the same brand as the item it's replacing. The terms of the Plan end if you receive replacement merchandise. For specific details, see Extended Service Agreement terms & conditions >
|If Your Jewelry Costs:||ESA Purchase Price is:|
This document establishes your consent to communicate with us electronically. Please read this document carefully and retain a copy for your records. The words we, us, and our mean Zale Delaware, Inc. d/b/a
Consent to Receipt of Electronic Disclosures
By indicating your agreement, you indicate that you are able to receive our Disclosures electronically and that you consent to receiving them electronically. Such Disclosures shall be considered to be in writing and in a form you can keep for the purposes of state and federal law. Furthermore, any method that you use to indicate your assent during the purchase process shall be consider an electronic signature.
Scope of Consent
Your consent applies to the receipt of all legal and/or regulatory disclosures associated with purchasing the OPTIONAL LIFETIME JEWELRY PROTECTION PLAN and/or OPTIONAL ZNA ONE YEAR REPLACEMENT PLAN with us, along with the Terms and Conditions of our Lifetime Jewelry Protection Plan and Extended Service Agreement.
Hardware and Software Requirements
To access, view, and retain Disclosures that we provide you, you must have:
- A connection to the Internet.
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- The hardware and software necessary to operate the items above.
Upon request, we will provide you with paper copies of the Disclosures. You may make such a request by calling us at
You may withdraw your consent by discontinuing the online purchase process at any time before you checkout. However, if your consent is withdrawn, you cannot purchase the OPTIONAL plan online. You may also purchase in person at any
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