Shop your way - in-store, online or with a virtual consultant. We'll make it safe and convenient. Learn More

Explore pieces virtually in real time

Go-In-Store gives you a live look at jewelry and one-on-one time with a jewelry conslutant, all from the palm of your hand.

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Go live with a Jewelry Consultant in three simple steps!

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Step 1

Have a computer or mobile device ready to connect with your Jewelry Consultant. Check that your internet connection is strong to ensure a smooth experience.

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Step 2

If you’re on a computer, you will need a microphone to communicate. If you’re on a mobile device, you’re all set!

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Step 3

Join the session using the button below to start your virtual consultation!

More ways to connect with Zales Outlet

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Book An In-Store Appointment

Get help in your closest store. Schedule appointment

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Call or Chat with Customer Care

Need help with an existing order? Chat or Call 1-800-311-5393

Have any additional questions?

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