 Merchandise Assortment |
In addition to quality selections of bridal sets, solitaires, anniversary bands and the newest fashion trends in jewelry, Zales Outlet also features fine jewelers closeouts and name brand watches. |
| Return/Exchange Policy |
While we do not accept returns, we gladly accept exchanges within 15 days of the purchase. This policy enables Zales Outlet to offer the most value to the customer. |
| Store Locations |
Zales Outlet operates in over 135 premier outlet malls and neighborhood shopping centers throughout the U.S. and Puerto Rico. |
| Jewelry Repair Services |
Zales Outlet offers a full line of jewelry repair services such as ring sizing, prong retipping, stone replacement, buffing & polishing, chain repair and most other jewelry repair and maintenance services. |
| Payment Plans |
We offer 90-days same as cash, and an extended payment plan. |
| Credit |
Yes. We accept all major credit cards, including Zales. |
| Sales Assistance |
Both Zales and Zales Outlet offer knowledgeable sales associates, over half of whom are diamond certified. |
| Diamond Bond/Trade-Ins |
In order to offer exceptional values in price to all our customers, we do not offer a diamond bond or accept trade-ins. |
| Layaway |
Since a high percentage of our customers tend to be from out-of-town, we do not offer layaway in our stores. |
Jewelry Protection Plan/
Watch Protection Plan |
Yes, see store for details. |
| TV Commercials |
Most items featured in Zales Jewelers' TV commercials are not available in Zales Outlet. |
